Our mission at PlantVine is to hand select premium, healthy plants from our network of local growers and have them quickly arrive at your door in optimum condition.
SHIPPING COSTS:
- Free shipping on all orders over $75.
- Orders of less than $75are charged a flat rate of $10 Shipping
- 2-day express shipping may be available for $20 or $25 depending on shipment size (All plants available with 2-day shipping)
- The following states cannot be shipped with ground shipping and will automatically switch to 3-day shipping once you enter your shipping address during checkout: CA, AZ, NV, UT, OR, ID, WY, ND, MT, WA, SD, NM, IA, NE. Price depends on plant size, Medium – $10, Large – $15, XL – $65 each.
HERE’S HOW IT WORKS:
- Once you place your order, you’ll receive an email confirmation.
- A member of our professional team will then hand-select your plant(s) from our grower network.
- Next, you’ll receive images of your plant(s) as we ready it to ship to you.
- Once your picture is taken, we then queue your plant in our shipping line to be meticulously hand packed to ensure your plants arrive in pristine condition. Typically once your plant is placed in this step, it will ship the same business day or the following business day. See line item 7 on what may constitute a delay in shipment but is not limited to those specified reasons.
- We currently ship plants in various sizes. Though we do our best to fit the largest possible plant in the shipping boxes, if your plant exceeds the standard box dimensions, we may trim it accordingly. This will not harm your plant and will, in fact, promote new growth. Please note that plants are not guaranteed to arrive with flowers or fruit even if pictured. Some plants may also drop blooms or leaves during transit but will recover with proper conditions.
- Currently, we ship anywhere in the continental United States, excluding Alaska and Hawaii. Shipping to California is only available on select plants that have received certification. Click here to shop California-certified plants.
- If we learn the shipping time of your order will be longer than normal, we may hold off shipping until a later day to reduce the time your plant is in transit. For instance, orders in which the shipping interval spans a weekend may be held until the following week. We may also delay shipping due to weather conditions en route that could damage your plant. e.g., extreme cold or heat. We will notify you should this be the case.
- All orders are sent typically via FedEx, UPS, or USPS depending on package size and originate from our South Florida facility.
- You’ll receive an email detailing tracking information once your package leaves our facility.
- Some orders may be placed on hold temporarily if inclement weather is forecasted for the delivery or transit route.
- If you live in a colder climate, and the delivery date forecast calls for freezing temperatures, we suggest someone be at your home to collect the plant immediately upon delivery. This will prevent harmful exposure to extreme temperatures.
- On delivery day, you’ll receive an email with delivery confirmation. Please note, do not be concerned if you discover your plant has some brown leaves when you open the box. This may occur normally during shipping.
2-DAY EXPRESS:
- If you plant can be shipped with 2-day shipping, select the option during checkout.
- We will do our best to ship out 2-day shipping orders the same day if placed before noon (EST) however this cannot be guaranteed.
- Orders placed after noon (EST) on Wednesday may not ship until the following Monday to avoid extra transit time.
- See All plants available with 2-day shipping
PICKUP:
- If you would like to pick up your order, please contact us and our customer service staff will create your order, and send you a link to pay the order.
- Alternatively, you can contact customer service after you place the order, and we will refund the shipping for your order.
- You can then pickup at our location in Homestead, FL.
YOUR COMPLETE SATISFACTION IS BACKED BY OUR 45-DAY GUARANTEE
From your initial order to delivery at your door, we work to ensure your complete satisfaction. Click here to learn about our 45-day guarantee.
